Performance and Outcomes

Committed to quality

Homewood Health Centre is committed to the highest level of quality care for patients. Since 1996, Homewood has conducted outcome studies addressing all areas of patient care. Studying the progress of our patients through recovery allows Homewood to identify where services are achieving their intended goals and where improvement is needed.



Outcome Studies

Outcome studies at Homewood are used at all levels of decision-making. Clinicians, including nurses, therapists, social workers, psychiatrists and other physicians, use these studies to evaluate point-of-care services. Managers and executives use outcome studies for program planning to ensure that patient needs are being met. Outcomes are also shared with community partners to build a collaborative approach to integrated care and increase awareness of the treatments provided.

Promoting a quality culture

Some of the key objectives of Outcomes Studies at Homewood are to: 

  • promote the utilization of information and evidence for informing clinical practice and quality of care; 
  • assist with analysis and reporting of information to support complex decision-making; 
  • provide expertise and support in data collection, analysis, reporting, and interpretation; 
  • assist with reports and information about the patient experience at Homewood including their satisfaction and perception of care; 
  • provide leadership in the development and standard reporting of outcome indicators for all programs and services; and 
  • share program outcomes with community partners.
A Collaborative Effort

As part of our commitment to enhance accountability and transparency to our communities, Homewood Health Centre has joined a Mental Health and Addictions Quality Initiative with 14 other mental health care hospitals in Ontario resulting in the Mental Health and Addictions Quality Initiative.

Initiative Scorecards

Through the Mental Health and Addictions Quality Initiative, hospitals developed standardized performance indicators to measure key areas including client complexity, client outcomes, client access, staff safety, human resources, fiscal responsibility and client safety.

This common approach allows each organization to measure its outcomes, quality, safety and fiscal responsibilities and share this information with the community in a way that is consistent for all mental health care facilities in Ontario.

Posted is our latest scorecard with the four mental health care hospitals who started the initiative and have given permission to share their information. These other hospitals include: Ontario Shores Centre for Mental Health Sciences (Ontario Shores), Royal Ottawa Mental Health Group (The Royal), Waypoint Centre for Mental Health Care (Waypoint), and The Centre for Addiction and Mental Health (CAMH).