Electronic Privacy

Client data is stored in Canada in our own data centers, behind enterprise class firewalls. Only authorized providers are able to access information to provide client care. Homewood Health’s Information Technology department upgrades the security capabilities of the information systems on an ongoing basis. Access controls for staff, which are based on the staff job roles, limits the staff members’ access to client records on a need-to-know basis to perform their job duties. The organization’s system uses passwords and encryption to protect the system and electronic devices from inappropriate access.

Portal Privacy

Our Member Area portals are secured with Secure Sockets Layer (SSL), directing visitors to https:// websites where appropriate.. SSL is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private.

Consult your web browser to confirm SSL is in use. Portals are audited routinely to ensure they are secure and pose no risk to client data.

Website Privacy

We do not solicit or keep any information when you browse the public-access areas of our website. We use "cookies" only to rapidly display pages you have already consulted and to make our website more user-friendly for you.  We never use cookies to compile information about you without your knowledge.

Anti-spam and Email Privacy

Homewood will not send you commercial electronic messages without your consent and we will not share or provide third parties access to emails that have been collected from Homewood email opt-in pages. Users can unsubscribe from Homewood email program, including emails which contain commercial electronic messages, at any time.

We remind our Users that no collection or transmission of information such as email addresses over the Internet or other publicly accessible communications networks can be guaranteed to be 100% secure, and therefore, we cannot ensure or warrant the security of any such information.

We reserve the right to make changes to this notice at any time and make the new privacy practices effective for all personal information.